Last December I made my annual trip to bring Christmas to orphans in Haiti. I was inspired by a young lady I met, SophiaPierre, to find a way to make and bring Poupee’s (baby dolls) for our trip this year. In fact, I wrote a blog about it, “Are You Thinking BIG?” which many of …
It is not enough to create a plan. Often plans start with where we are and build outward instead of starting with where we want to go and then creating the most effective and efficient path to get there. When we start with where we are, we also tend to look at the business functionally. …
It is not unusual for me to make a case for specificity in strategy. Without the clarity specificity brings, plans lack focus, people lack clarity and chaos reigns! Consider this: What if JFK had said our space program was to reach and explore new planets? Who would have done what? Would it require us to …
What kind of results does Breakthrough Masters Unlimited generate for clients? One hint is that our brand was essentially named by our clients after ten years in business. Our clients expect breakthrough growth, profitable action plans, and sustainable success. In this video Margaret Reynolds gives examples of what we do for clients and how it …
Most strategic plans don’t yield great results. There are a myriad of reasons but one is that they just aren’t very strategic. They tend to be more operational. Often, inspiration is taken from what competitors are doing. If they are offering a new product or service, other companies feel they must too. I call this …
In my experience one of the best tests of a good strategy is clarity around what you won’t do. However, this is also where a lot of organizations struggle–profit and non-profits alike. Because after all, aren’t you in business to cultivate customers? So don’t you want to do what your customers ask of you? Maybe, …
Of course, you say. We provide an important service. No doubt. But do your customers need YOU? Could they get that service from another company and feel (whether you agree or not) that it is comparable? It is interesting to me how many companies can’t even define who their target customers are; they are anybody …
Most companies I know struggle to find the right balance between too few descriptors and too many when describing their customer targets. Others, sheepishly admit their customer is anyone who fogs a mirror and carries a checkbook! When sales are so important to our business, and we can never have enough, why would we ever …
Most of us know who we compete against. We run into them at industry events and we see their materials on the desk of our customers. And while we smile and exchange pleasantries when we see them, we know they are dirty rotten scoundrels. Sometimes when I talk to clients about competitors it resembles the …
Growth comes from the intersection of market needs and organization capabilities. The sweet spot is where your company’s strengths meet customer requirements better or differently than anyone else. The only caveat is that you must genuinely deliver more value through those capabilities. If your company has superior customer service capabilities, that’s great. But answer the …
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