Margaret Reynolds Every organization has experienced business gravity. That gravity is what keeps your organization, and its performance, firmly rooted in place. Unfortunately, it can hold you down or limit growth. It is the gravity created by habits, the things that are routinely accepted as given—whether it is how we think, how we work, or how we …
Most companies that I work with claim to have great customer service. After all, who would say they don’t have good customer service. And yet, the extent to one invests in and executes customer service is a strategic decision and not all companies are investing at the same level. One of the worst things a …
On Thursday, October 17, Kelly Scanlon interviewed Margaret Reynolds for her podcast, Talking Business Now. Here is that episode: http://traffic.megaphone.fm/CSN3690489252.mp3
My riding friends and I have just decided we are going to Egypt to ride Arabians to the pyramids and throughout the desert to tour ancient sites. After five years doing horseback treks around the world I have learned there is no other way I would rather take in a new country then up close …
What is Your DNA? GrowthDNA is a framework designed to help leaders identify the unseen variables in their organizations, the DNA, that contributes to or detracts from the growth of the company. Fortunately for growth goals, your business DNA can be altered over its lifetime to drive improved growth results. We have created a GrowthDNA …
Culture is a mystery to many of us. We know it matters but we don’t know how to create the purposeful culture we need to improve morale and subsequently performance. Gallup tells us that 70% of employees are disengaged making it hard for any company to achieve their goals. But even companies who report having …
Strategy doesn’t add value to your organization. Strategic implementation does. It is not until the organization embraces and activates the work connected to the strategy that results are achieved. And this is the stage that most strategic plans fail…in implementation. Although it is a common problem, it is predictable and there is a solution! Leaders …
Chris Jones, Master of Strategic Implementation Chris Jones has quadrupled his revenue since 2010. He owns Swagelok Southeast Texas, a distributorship for Swagelok products. How did he do it? There are many options Jones doesn’t have. As a distributor, he has an exclusive relationship with Swagelok so he can’t add additional products or brands; he …
ClarityDNA simply means that everyone in the organization understands the direction of the organization and how they contribute to it. That sounds easy but in fact, few businesses have the kind of clarity needed. Strategic clarity is NOT a number, it is not a rally cry, it is not a departmental goal or a list of projects. …
ConfidenceDNA is fundamental to an organization’s ability to grow. If GrowthDNA is the genetic code that predicts business outcomes, ConfidenceDNA is what drives the success of those outcomes. ConfidenceDNA comes from Market Intelligence insights that help define your organizations’ growth path and potential. Organizations without ConfidenceDNA tend to stay close to the status quo, stuck …
Contact Breakthrough Masters For a Consultation