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As leaders of our companies, the buck stops with us. Yet clearly, nothing would happen if we couldn't delegate. So how do we decide ...
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As the leader of your business, most things start with you. You are working incredibly hard to keep the business performing at the highest ...
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As regular blog readers you may know that from time to time we publish interviews with amazing leaders that have accomplished a track record ...
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For the last few years my message has been that growth is not only possible, but preferable, even considering the hardships we have to ...
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You may be aware that while I help companies do strategic planning, I really don’t like to use the term, “strategic planning”. Seems odd, ...
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We know we shouldn't take anything for granted, but we do. We like to be able to count on today unfolding the way we ...
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What makes great customer service? Hire friendly people, teach them how to interact with customers and encourage customers to tweet about how great the ...
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Ever wonder what a glass of lemonade made out of lemons looks like? When your company is getting pounded by a slow economy, how ...
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Recently, I was in New Orleans and couldn't resist touring one of their beautiful old cemeteries. They had people interred there from as long ...
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