Do YOU have great customer service? March 15, 2013 What makes great customer service? Hire friendly people, teach them how to interact with customers and encourage customers to tweet about how great the ... Read more Adversity to Advantage March 7, 2013 Ever wonder what a glass of lemonade made out of lemons looks like? When your company is getting pounded by a slow economy, how ... Read more The Art of Thinking March 1, 2013 Recently, I was in New Orleans and couldn't resist touring one of their beautiful old cemeteries. They had people interred there from as long ... Read more Economic Growth Outlook February 21, 2013 The economy never ceases to be a topic of concern and debate. Essentially, there are two layers of discussion--the macro-economy that is what is ... Read more The Power of Harnessing Hardship February 14, 2013 Rags to riches stories are some of our favorites--from Cinderella to J. K. Rowling. We love to cheer for the underdog. While most of ... Read more Harness Hardship to Drive Growth February 8, 2013 In the equestrian world, we have a saying, “There are two kinds of riders, those who have fallen off and those that haven’t---yet”. Until ... Read more Defy Business Gravity: Seven New Laws for Boosting Your Growth Trajectory January 31, 2013 How many of you have read some outstanding business books to help you understand concepts for growing your business, like Good to Great by ... Read more What is the real reason you do what you do? January 15, 2013 This is Seth Godin's blog today and it is spot on. At the end, if you can, answer the question in the title. What's ... Read more Are You Thinking BIG? January 10, 2013 I hope you are feeling as renewed and energized as I am about embracing all that 2013 will bring. Are you excited about the ... Read more « Previous 1 … 33 34 35 36 37 … 51 Next »