Three: The number of rules strategic leaders must know April 18, 2013 For the last few years my message has been that growth is not only possible, but preferable, even considering the hardships we have to ... Read more Seven Things to Ask Before You Hire a Strategic Planner April 4, 2013 You may be aware that while I help companies do strategic planning, I really don’t like to use the term, “strategic planning”. Seems odd, ... Read more An "Ah-ha" moment in Strategic Leadership March 28, 2013 We know we shouldn't take anything for granted, but we do. We like to be able to count on today unfolding the way we ... Read more Do YOU have great customer service? March 15, 2013 What makes great customer service? Hire friendly people, teach them how to interact with customers and encourage customers to tweet about how great the ... Read more Adversity to Advantage March 7, 2013 Ever wonder what a glass of lemonade made out of lemons looks like? When your company is getting pounded by a slow economy, how ... Read more The Art of Thinking March 1, 2013 Recently, I was in New Orleans and couldn't resist touring one of their beautiful old cemeteries. They had people interred there from as long ... Read more Economic Growth Outlook February 21, 2013 The economy never ceases to be a topic of concern and debate. Essentially, there are two layers of discussion--the macro-economy that is what is ... Read more The Power of Harnessing Hardship February 14, 2013 Rags to riches stories are some of our favorites--from Cinderella to J. K. Rowling. We love to cheer for the underdog. While most of ... Read more Harness Hardship to Drive Growth February 8, 2013 In the equestrian world, we have a saying, “There are two kinds of riders, those who have fallen off and those that haven’t---yet”. Until ... Read more « Previous 1 … 33 34 35 36 37 … 52 Next »