Margaret Reynolds With every crisis there are three choices–act, don’t act or act later. Later is often another way of saying “I don’t know”. There is nothing wrong with that. The next question needs to be, “What do I need to know to make the decision?” Now you have two choices–get the information OR recognize that the information …
Huh? You want me to fail? No, I don’t want you to fail. But it is inevitable that to go forward we will take risks and inherent in risks is some failure. Today the average business returns value one time for every four new initiatives they try. In my opinion that is too much failure. …
I am often asked “When is the best time to do strategic planning?” Conversely, I am told by business owners, we can’t do strategic planning until we finish–installing our new ERP, get through trade shows, or hire our new VP. Those all seem like good reasons to wait. However, like many things we deal with, …
Business executives are often first introduced to the concept of strategic planning in B-school. There, techniques such as SWOT or the 5 forces model are taught to equip future leaders with the tools they need to successfully plan their business. So why is it that most strategic plans don’t work? In fact, up to 70-90% …
Results. At the end of the day that is the motivation behind what we do. We are looking for results—revenue growth, improved profitability, efficiencies in process, and productivity from resources. The reason my clients stay life-long colleagues and refer me is because they trust me to provide results! It is important to me to honor …
If profitable growth is important to your business (and if you are breathing it probably is!) then you will want to learn more about managing customer profitability. It is one of the fastest growing “sciences” at helping organizations drive profitability up—-fast!! Consider that empirical studies show that only 40% of any businesses customers’ are profitable, …
One of the most respected leadership thought leaders, John C. Maxwell, says, “Leadership is not about titles, positions or flowcharts. It is about one life influencing another.” As leaders, we can only achieve when others do. One of the greatest challenges in business is effective leadership as it is not a matter of what we …
Tuesday I had the honor of hosting a Client Appreciation Lunch. There is no doubt in my mind that I have the best group of clients of any service business in Kansas City and probably the whole world. Bright, energetic, caring leaders who strive to stretch themselves and their companies to reach the next level—and …
The new year is a time to embrace what is to come as well as learn from what has been. As we review 2013 in preparation for 2014, here are the top 5 rated blogs from our community. If you missed them the first time or just want a refresher, please check them out and …
Did your plans come to fruition in 2013? Were you able to make your company’s goals a reality? I hope so! If you did, I hope that the goals were something to be excited about, forging a new frontier, creating a “first” or going beyond what the organization used to believe was possible. Meeting goals …
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