Margaret Reynolds 
These trends hit home. Some of them are more specific and some are more strategic, but they all have the potential for a direct impact on your business in 2024. What are you doing about them? Have you included them in your playbook? They fall into two categories: People and Technology. These are issues that …
This is dating me, but one of my favorite movie dialogues is from City Slickers: Curly: Do you know what the secret of life is? [points index finger skyward] This. Mitch: Your finger? Curly: One thing. Just one thing. You stick to that, and the rest don’t mean sh*t. Mitch: But, what is the “one …
Does AI excite or scare you? If you are like me, the answer is both. Artificial Intelligence is coming. It is not if, but when. It is already happening in our daily use. Do you use Siri? Do you self-scan at checkouts? Are you interested in driving an autonomous car (I rode in one in France!)? It …
Do the right- and left-hand work together? When was the last time you were a customer of your own business? Undercover Boss may not have really made it as a tv sensation and you may not even like the idea of “fooling” employees, but as leaders, don’t we have a responsibility to verify that what …
My friends and I just completed one of the most physically demanding horseback adventures we have ever done, which is saying a lot after participating in ten rides across the world in the last eight years. We were in the Parc Naturel Regional Morvan. It is like a national park in the Burgundy area of …
Kids are going back to school, we are in the hot belly of late summer, and we are wrapping up summer vacations. On the business front, that means fall is around the corner. And with fall, the discussions about closing out this year strong and strengthening business performance next year begin. Like most things of …
Every year since 2015 I have been blessed to take a trip with friends to ride horses somewhere around the world. I have completed ten rides on four continents. Since riding and leadership are both deep in my blood, It is always fascinating to me to extract the leadership lessons from each experience. And there …
As I drive through the city it strikes me how many businesses there are. There are buildings after buildings, each housing one or more businesses of every kind—health centers, nail shops, accounting firms, legal offices, and on and on. The landscape is full of buildings offering every kind of product and service. So much so, …
One of the key challenges for many businesses today is finding help, especially quality associates. Everywhere you look there are help wanted signs and job fair posts. They are posted on doors to retail establishments, advertised in social media and splashed on billboards along with signing bonuses and starting pay. Many of the positions being …
Many of you know that Jordan is a middle eastern mostly Muslim country located just to the east of Israel. Perhaps best known for the ancient historic site of Petra, developed in approximately the 1st century B.C. by the Nabataean Empire, it was also the home and domain of the infamous King Hussein and Queen …
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