Margaret Reynolds Every organization has a culture—some by default, and some that are purposefully created. However, most are not successful at driving employee engagement and thus improved performance. The Gallup organization reminds us every couple of years that nearly 70 percent of employees are actively disengaged. According to Deloitte, 94% of executives believe that a distinctive culture …
A friend of mine was misdiagnosed for two painful years. She could describe the symptoms and did so repeatedly to doctor after doctor but they failed to identify the cause. And without a cause you can’t treat an issue effectively. The same is true with business problems. We may think we know the root cause …
Outside-in thinking means that we look at a situation through another person’s eyes—the lens of the customer we are trying to serve. When you make decisions solely on how well it works for you and for your own organization, you might be missing a very important point of view. How does the situation appear to …
One of the most common issues that gets in the way of achieving goals is too many projects. As driven leaders aspiring to be the best among our peers, there are always more things to do than money or time allows. But that doesn’t always stop us from trying to sneak as much onto the …
Early in my career at Hallmark I was labeled a high potential employee. For that I am very grateful, as I was able to take advantage of a number of leadership experiences I might not have been exposed to otherwise. One of the best was a course offered by The Center for Creative Leadership in …
The Wall Street Journal just announced that Apple, one of the most successful trend leaders in product development, is planning to grow through the offer of services—entertainment apps, credit cards, news, and gaming. It is a notable shift for this product leadership company. Of course, these services will integrate with and help further differentiate their …
Community America Value-Centered Vision Some CEO’s start with their vision for a company and others start with a vision for their professional careers. A few figure out how to merge the two and those often are the most successful leaders as their path to professional success is one of authenticity and genuine fulfillment. When Lisa …
Business Growth is Veiled By What You Don’t Know After spending almost three weeks navigating between India’s Golden Triangle of tourist cities and its villages in Rajasthan, it is clear that what will fuel growth—for them, for us, for you as a business leader– is understanding the why, rather than investing our time in the …
India was the fifth horse safari our group of adventurous souls has undertaken. By now, I knew that every time you get assigned a horse for a week that partnership will make or break the trip. The ride was 163 miles across desert and farm land at a fast pace with a dozen other riders …
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